top of page
Nestprime Logo (250 x 50 px).png

V/42

Privacy Policy

Last Updated: 25 September 2026

​

​

NestPrime Stays is operated by NESTPRIME REALTY LTD (“NestPrime”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you provide when you use nestprimestays.com, make a booking, contact us, or enquire about property management.

1. Information We Collect

Depending on how you use our services, we may collect:

  • Name and contact details

  • Email address

  • Booking and stay information

  • Property details provided by homeowners

  • Payment and transaction information

  • Communications with NestPrime

  • Technical website information such as IP address, device, browser and site activity

  • Information you voluntarily provide through forms, email, WhatsApp or other communication channels

2. How We Use Your Information

We may use your information to:

  • Process and manage bookings

  • Communicate with guests and property owners

  • Process payments and refunds

  • Assess and onboard properties

  • Manage housekeeping, maintenance and property operations

  • Provide owner reports and payout information

  • Improve our website and services

  • Prevent fraud and protect our guests, properties and business

  • Maintain required business, accounting and legal records

  • Send relevant marketing communications where permitted

3. Payments and Third-Party Services

We may use third-party providers to support our website, booking, payment and property-management services.

These may include providers such as:

  • Wix

  • Wix Hotels or HotelRunner

  • Paystack

  • Airbnb

  • Booking.com

  • Communication, analytics and technology providers

These providers may process information necessary to deliver their services and are subject to their own privacy policies.

NestPrime does not sell your personal information.

4. Property Owners and Management Enquiries

If you submit a Request a Property Assessment form, we may collect information such as:

  • Your name and email

  • Property location and type

  • Number of bedrooms or units

  • Furnishing status

  • Current short-let status

  • Property photographs or supporting information

  • Any additional information you provide

We use this information to assess whether your property is suitable for NestPrime management and to contact you about potential services.

5. Cookies and Analytics

Our website may use cookies and similar technologies to provide essential functionality, understand website usage and improve visitor experience.

Where required, you can manage non-essential cookies through our cookie-consent settings.

6. How We Share Information

We may share information only where reasonably necessary with:

  • Booking and property-management providers

  • Payment processors

  • Property owners connected to a specific booking

  • Housekeeping and maintenance providers

  • Technology and communications providers

  • Professional advisers

  • Government or regulatory authorities where legally required

We require service providers to handle information appropriately and only for legitimate business purposes.

7. Data Security and Retention

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse or disclosure.

We keep information only for as long as reasonably necessary for the purpose it was collected, including contractual, accounting, tax and legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion where appropriate

  • Object to or restrict certain processing

  • Withdraw consent

  • Request data portability where applicable

  • Lodge a complaint with the relevant data-protection authority

To exercise your privacy rights, contact us at:

info@nestprimestays.com

9. International Data Processing

Some service providers may process or store information outside Nigeria.

Where this occurs, we take reasonable steps to ensure appropriate protections are used in accordance with applicable data-protection requirements.

10. Children's Privacy

Our services are not primarily directed at children.

Where children are included in accommodation bookings, relevant information should normally be provided by a parent or legal guardian.

11. Third-Party Links

Our website may contain links to third-party websites or platforms.

NestPrime is not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.

The latest version will always be posted on this page.

13. Contact Us

For questions about this Privacy Policy or how we handle personal information, contact:

NESTPRIME REALTY LTD
NestPrime Stays
Lagos, Nigeria

Email: info@nestprimestays.com
Website: nestprimestays.com

​

bottom of page